Privacy Policies
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.
Mobile Information Sharing and Privacy Guidelines:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Art City Auto Body (“Art City Auto Body,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information.
This Privacy Policy applies to all users of our website, client platform, and any associated services we provide, collectively referred to as the “Services.” By using our Services, you consent to the practices described in this Privacy Policy.
1. Introduction
Welcome to Volkis.app (“Volkis,” “we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and software services.
By creating an account or using Volkis, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Information You Provide Directly
When you register or subscribe to Volkis, or sign up for our webinars and events, we may collect:
Name
Email address
Phone number (when provided for webinars, support, or other services)
Billing and payment information
Account credentials
Any other information you choose to provide when contacting us
Phone Number Collection and Consent
By providing your phone number to Volkis through any channel (including but not limited to webinar registrations via WebinarJam, software sign-ups, contact forms, or any other lead generation forms),you expressly consent to receive marketing calls from Volkis regarding our products, services, webinars, and related offerings.
WebinarJam Registration: When you register for our webinars through WebinarJam and provide your phone number, you are explicitly opting in to receive follow-up calls from Volkis about the webinar, related content, and our services. These calls may include reminders, post-webinar follow-ups, and information about Volkis products and services.
This consent includes:
Live calls from our team members
Follow-up calls regarding webinar registrations and attendance
Marketing and promotional calls about Volkis services
Customer support and service-related calls
Important: We do NOT sell, share, or transfer your phone number to third-party marketing companies. Your phone number is used exclusively by Volkis for direct communication with you.
Information Collected Automatically
When you use Volkis, we automatically collect certain information to improve our services, including:
IP address
Browser type and version
Device information
Operating system
Log data (usage events, timestamps, errors)
Cookies and similar technologies
Analytics & Usage Tracking
We use PostHog.com to track how users interact with our app. This includes:
Feature usage (e.g., which tools you access)
Clicks, navigation paths, and actions within the app
Error and performance data
Session Recordings
To better understand user experience, we may use screen recording features within PostHog. This allows us to see how you navigate and interact with the platform. These recordings are:
Stored securely within our analytics system
Used solely for improving product performance and usability
Not shared with any third parties
3. How We Use Your Information
We use your personal and usage information for purposes including:
Providing and maintaining the Service
Processing purchases and payments
Improving features and user experience
Troubleshooting issues and monitoring performance
Responding to inquiries and providing support
Complying with legal obligations
4. Telephone Communications and TCPA Compliance
Calling Hours and Frequency
Volkis adheres to the Telephone Consumer Protection Act (TCPA) and related regulations. We will only contact you by phone during the following hours:
Calling Hours: 10:00 AM to 6:00 PM in your local time zone
Days: Monday through Saturday (excluding federal holidays)
Frequency: We limit our calls to a reasonable frequency to avoid excessive contact
Do-Not-Call Compliance
Volkis maintains strict compliance with Do-Not-Call regulations:
We screen all phone numbers against the National Do-Not-Call Registry
We maintain an internal Do-Not-Call list for users who opt out
We honor all opt-out requests within 24-48 hours
We will not call numbers on the Do-Not-Call Registry unless you have provided explicit prior written consent
Opt-Out Methods
You have multiple ways to opt out of telephone communications from Volkis at any time:
During a Call: Simply tell our representative you wish to opt out or be placed on our Do-Not-Call list
Text Reply: Reply “STOP” to any text message from us
Email: Send an opt-out request to support@Volkis.app
Phone: Call our support team and request to be added to our Do-Not-Call list
Written Request: Send a written opt-out request to our registered business address
All opt-out requests are processed promptly, and you will be removed from our calling lists within 24-48 hours. Please note that opting out of calls does not affect your ability to use Volkis services.
Caller Identification
When we call you, we will always:
Clearly identify ourselves as calling from Volkis
State the purpose of our call
Provide a valid callback number
Respect your time and preferences
Record Keeping and Consent Documentation
We maintain comprehensive records of:
When and how you provided your phone number and consent
The specific consent language displayed at the time of collection
Timestamps of all opt-in and opt-out requests
Call logs and communication history
Do-Not-Call list updates and suppressions
5. How We Share Your Information
We do not sell your personal information. We may share your information only in these circumstances:
With trusted service providers who help us operate the Service (e.g., payment processors, analytics providers)
To comply with legal obligations or enforce agreements
To protect the rights, property, and safety of Volkis, our users, or others
With your consent or at your direction
Phone Number Sharing: We explicitly do NOT share, sell, or transfer your phone number to third-party marketing companies. Your phone number is used exclusively by Volkis for direct communication purposes as described in this policy.
6. Data Security
We implement comprehensive technical and organizational safeguards to protect your personal information, including your phone numbers and contact details:
Encryption of data in transit and at rest
Secure servers with restricted access controls
Regular security audits and updates
Employee training on data protection and privacy
Secure storage of consent records and opt-out preferences
While we strive to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your location, you may have the right to:
Access a copy of your personal data
Correct inaccurate information
Request deletion of your personal information
Restrict or object to certain processing activities
Opt out of marketing calls at any time using the methods described in Section 4
Request removal from our calling lists
To exercise these rights, contact us at support@Volkis.app.
8. Children’s Privacy
The Service is not intended for individuals under 18. We do not knowingly collect personal information from children.
9. Third-Party Links
Our website or app may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.
10. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence. We take appropriate measures to ensure data protection in accordance with this Privacy Policy. As a UK-based company serving international clients, we comply with applicable data protection laws including GDPR where applicable.
11. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Phone numbers and consent records are retained in accordance with TCPA requirements and for the duration needed to demonstrate compliance with applicable telecommunications laws.
12. State-Specific Requirements
Certain U.S. states have additional requirements for telephone communications. We comply with all applicable state-specific telemarketing laws, including but not limited to:
California Consumer Privacy Act (CCPA) requirements
State-specific calling time restrictions
Frequency limitations in states with mini-TCPA laws
Additional consent requirements where applicable